StoryTellers Club has a satisfaction guaranteed policy. If you ever receive a pack
you don’t want, just send it back! You can send products back for a refund for up
to 1 month after receiving the product. Anything beyond 1 month can be returned
for exchange of existing products. You can send back entire packs, individual themes,
complete die-cut sheets, or paper. Entire packs will be credited the price of the
pack (less shipping). We will contact you with credit amounts for any other returns.
If you would like to return your pack to us, we would encourage you to choose a
method that will offer you a tracking number in the event that your package is lost
in shipping. Please do not write “Refused”, “Return to Sender”, or any other similar
message on your pack to ship it back to us. We will not receive it and will not
be able to issue a credit or exchange.
If you are sending items back using your own packaging, please be certain they are
packaged so they will not be bent. Please include a note with your name and address
inside the package. Please send any returns to the address below.
369 N. 100 W. STE 8
Cedar City, UT 84721