StoryTellers Club has a satisfaction guaranteed policy. If you ever receive a pack you don’t want, just send it back! You can send products back for a refund for up to 1 month after receiving the product. Anything beyond 1 month can be returned for exchange of existing products. You can send back entire packs, individual themes, complete die-cut sheets, or paper. Entire packs will be credited the price of the pack (less shipping). We will contact you with credit amounts for any other returns.

If you would like to return your pack to us, we would encourage you to choose a method that will offer you a tracking number in the event that your package is lost in shipping. Please do not write “Refused”, “Return to Sender”, or any other similar message on your pack to ship it back to us. We will not receive it and will not be able to issue a credit or exchange.

If you are sending items back using your own packaging, please be certain they are packaged so they will not be bent. Please include a note with your name and address inside the package. Please send any returns to the address below.

StoryTellers Club
369 N. 100 W. STE 8
Cedar City, UT 84721